Journey

Journey

In order for Fibrehood to provision fibre into your building, we require the necessary authorization and site access from the resident association or trustees of the building. The process for the installation of the MDU fibre is as follows:

YOUR INSTALLATION JOURNEY

THE INSTALLATION PROCESS

Step 1:

Planning

Step 2:

Fibre rollout (Civils)

Step 3:

Reinstatements

Step 4:

Installation of Equipment

Step 5:

Sign of

Step 6:

Connecting your network to FNO

Step 7:

Choose your Service Provider

FIBREHOOD READY!

Upon subscribing for service, we will schedule a convenient time to send an installation team out to reticulate the fibre from your door into your apartment. We will need to install a single cable and small fibre box (called a CPE device) in your home

Important Links

Download Brochure

Terms & Conditions

Service Level Agreement

Code of Conduct & Complaints Procedures

Fair usage and Access Policy

Tax Clearance

General Enquires

Address(Zim): 28 Telford Road, Graniteside, Harare
Phone: +263 772 378 449/+263 772 806 611
Address(SA): Unit 3 Plaza Major, Rooihuiskraal, Centurion, Gauteng
Phone: +27 84 331 5264/ 73 389 8691 / 84 369 0851

Email: [email protected]